On Friday 24 November 2017, Luke Hart, Principal Analyst from Servelec Technologies, a market-leading global provider of end-to-end telemetry products and systems, was invited to discuss strategic asset management at the Sustainable and Resilient Water Management in Urban Environments conference in Milan.

Luke, a water asset management expert and lead analyst for Servelec’s asset management planning software PIONEER, was invited to speak following a successful talk at the Master Course on Water Systems Management held earlier in the year in Ravenna. Luke detailed asset management and investment planning in the context of strategic asset management as well as taking part in a panel discussion with fellow industry experts.

Following the conference, Luke said: “I’m delighted to have been invited to present at the Sustainable and Resilient Water Management in Urban Environments conference and given the opportunity to talk about the strategic asset management challenges faced by European water companies. Servelec Technologies’ PIONEER software is used for optimal asset investment planning and has the ability to help water companies both large and small optimise their spending and improve customer service levels as a result.”

PIONEER has delivered tangible benefits to water companies over many years including capital cost savings of over 10%, improved customer service and satisfaction, increased funding through improved justification of needs and consistent decision-making leading to more effective planning.

Servelec Technologies is a market-leading global provider of end-to-end hardware and software products and systems. We deliver efficiency savings to customers’ business operations, by creating systems to collect, communicate and exploit data. To find out more about Servelec Technologies’ solutions for the water industry, visit